One of the more common issues encountered with any Android phone device (besides broken glass) is either a faulty power button or a damaged charging port.
We can get your device back in your hands within an hour, appointment is required.
Common symptoms with faulty Moto G Power Button:
Common reasons for this is moisture exposure. Over time, sweaty hands, moist hands present an opportunity for the moisture to seep into the power button, causing corrosion and eventually shorting or complete failure.
Other times, it is just a faulty switch that gave out due to repeated use.
Before we replace the power button, we will test it to be sure it is the issue. If the power button tests good (no shorts) we will look for other possible issues. If nothing found, we will contact you, then discuss. The power button will be tested thouroughly, tested for proper switch function, etc. We will only replace if there is a slightest hint of failure, please let us know the issue you are experincing, whether it is immediate or on occassion over a period of time as our tests may not be able to diagnose an issue that happens over an extended period of time. If the replacement power button still does not fix the issue, it will be returned with refund provided minus return shipping.
If the replacement power button does not remedy the issue, then a refund minus return shipping charge will be provided.
Local San Antonio Residents:
Please call and schedule an appointment, Open Saturday and Sunday 12 - 6:30 for local customers, San Antonio location. Weekdays are reserved for mail-in repairs.
Physical Address for device drop OFF Saturday and Sunday 12-6:30 PM (Must have an appointment 210-816- 2108)
267 Future Dr, San Antonio TX 78213 (corner of Vance Jackson and Future Dr, Inside Loop 410)
Out of San Antonio (Mail-in Repairs)
Purchase Repair, Once repair has been purchased, specific instructions will be sent via email.
Mailing Address for devices (UPS Store box)
10004 WURZBACH RD, #278
SAN ANTONIO TX 78230
If you do not receive instructions to the email address you provided during check out, please check your spam email. If you have your spam to automatically delete, please contact us. If the automatic deletion of spam is your option, please add zfixit.com domain to your address book. If still having issues, please call and we can provide verbal "best practices" for mailing in your device.
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15 Month Warranty, Does not Cover Damages (For this Part, specifically Moisture Exposure)